Everything You Need To Know
Got questions about your upcoming adventure? Here is everything you need to know about our packages, payments, and 24/7 on-trip support.
QWhat is Century Holidays?
We are a premier travel agency dedicated to curated group treks, bespoke international holidays, and domestic expeditions with zero middlemen and 100% on-ground support.
QHow do I book a tour with Century Holidays?
You can book directly by clicking "Book Now" on our website, exploring our destination packages, or connecting directly with our travel specialists on WhatsApp at +91 7066187551 for instant reservation assistance.
QHow much advance payment is required to confirm a booking?
Typically, a 30% advance deposit secures your booking slot. The remaining balance is cleared closer to the departure date depending on international flight and hotel arrangements.
QIs the advance payment refundable if I cancel my trip?
Refund policies depend on the destination package and the timing of your cancellation. We provide transparent cancellation schedules and flexible rescheduling vouchers for eligible trips.
QCan trips be customized for private groups, families, or couples?
Yes! In addition to our popular fixed group departures, our travel specialists design 100% customized private itineraries tailored to your dates, pace, hotel preferences, and budget.
QDo you assist with flights, visas, and travel insurance?
Absolutely. We provide end-to-end guidance on visa documentation, embassy appointments, domestic and international flight ticketing, and comprehensive medical travel insurance.
QAre solo travelers welcome on your group trips?
Over 50% of our travelers join solo! Our group tours provide a safe, welcoming, and vibrant social environment led by verified trip captains where solo adventurers make lifelong friends.
QWhat kind of accommodation and transport is provided?
We partner exclusively with verified 3-star to 5-star boutique hotels, premium resorts, and luxury glamping sites. All ground transfers use sanitized private vehicles (Force Travellers, SUVs, or luxury coaches) with licensed professional drivers.
QDo you provide 24/7 on-ground assistance during the tour?
Yes, around the clock. From your arrival airport pickup until your return flight home, our experienced on-ground trip captains and 24/7 emergency support desk are always just a phone call or WhatsApp message away.
QWhat safety and medical measures are taken for high-altitude treks?
For Himalayan treks (Ladakh, Spiti, Kedarkantha), we enforce strict acclimatization schedules and provide portable oxygen cylinders, comprehensive first-aid kits, pulse oximeters, and certified mountaineering guides.